episode 03 exercise 01

Part 1

In this section you'll find a number of questions and activities. After you've made your selections, click on the "How did I do?" button to view the correct answers and explanations for the questions.

Intercultural Communication Basics

In preparation for her meeting with an international client, Pauline reviews the basics of intercultural communication. Choose the best answer from the multiple choice questions below.

1.	When communicating verbally with someone from another culture, you should
	a. use simple language.
	b. check frequently for comprehension.
	c. listen without interrupting.
	d. all of the above.

2.	Distinct groups that exist within a major culture are called
	a. sects.
	b. subcultures.
	c. nations.
	d. states.

3.	When communicating in writing with someone from another culture, you should
	a. adopt expected style.
	b. use short sentences and paragraphs.
	c. avoid ambiguous wording and colloquialisms.
	d. all of the above.

4.	The pattern of physical cues and implicit understanding that convey meaning between two members of the same culture is referred to as
	a. intercultural communication.
	b. cross-cultural communication.
	c. cultural context.
	d. ethnocentrism.

5.	Which would be an example of time orientation?
	a. An American company devotes several hours of training each week to employees' communication skills.
	b. A German executive is surprised that his meeting with Latin American counterparts begins later than scheduled and extends well beyond the established end time.
	c. A British executive arrives in Australia after a long flight. She feels groggy and unable to function in the meeting.
	d. An executive from the United Arab Emirates arrives promptly for a meeting with Swiss customers.

6.	An individual may belong to which of the following cultures?
	a. national
	b. ethnic
	c. religious
	d. all of the above

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