episode 05 exercise answer 02

Part 2: Solution

The team clearly could have gotten off to a better start. This is mostly due to Maria's lack of communication. Let's explore ways that Maria could have done a better job of communicating with the team. Let's take a look at an e-mail that Maria might have sent to the team members prior to their first meeting.

From: Maria
To: Team Members
Re: Dog and Pony Show
I'm sure that you are aware that CanGo is in the process of preparing for an IPO. The first phase of this process involves preparing a presentation (a "dog and pony" show) for potential investors, which will tell them who we are and what we do. You have been selected as a member of the team that will prepare a proposal for our senior management regarding the format of the presentation. This is a major project that requires integration of diverse areas of expertise. It is an exciting time at CanGo and I'm sure that this project will be a success. Your input and expertise are vital to our continued growth. I am looking forward to working with you. Our first meeting will be next Monday at 2:00 p.m. in the main conference room.

Now, analyze this e-mail using the principles for building effective work teams by responding to the questions below.

Let's see how well you answered the questions.

	1.	The e-mail helps provide the team with a unified sense of purpose.
		Your Answer:
		Correct Answer: True
		A unified sense of purpose should be the result of the e-mail's emphasis on cooperation and the need to do a good job.

	2.	It gives important information about the project's goals and objectives.
		Your Answer:
		Correct Answer: True
		The e-mail provides a basic description of the project's format and for whom the work is being done.

	3.	It helps create a sense of urgency among team members.
		Your Answer:
		Correct Answer: False
		Given the importance of the project and the tight time deadlines, the e-mail doesn't let team members know that much will be expected of them in a very short time.

	4.	It generates enthusiasm for the project.
		Your Answer:
		Correct Answer: True
		This e-mail should generate a good deal of enthusiasm among team members because it deals with a challenging and important project that will be viewed by CanGo's top management.

	5.	It provides information about why each member was selected for the team.
		Your Answer:
		Correct Answer: False
		While the e-mail mentions integrating diverse areas, it doesn't inform each team member about how his/her skills should be utilized for the project's success. A more personal e-mail would accomplish this objective.

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