Performance Appraisal
Introduction | Concepts | Exercises | Resolution | Case | Discussion
Discussion

Now that you've seen the problem, it's time to make some concrete suggestions.

1. Clark is clearly having a problem with the present system. What kind of error is he making? What can be done to lessen or eliminate this problem?
   
2. Evaluate Clark's suggestion that employees should be ranked and not rated. Do you think that ranking generally works well? Will it work well at CanGo?
   
3. Let's take a look at how CanGo's management team can approach performance appraisal differently. Go to the following Web sites: Society for Human Resource Management, The Society for Industrial and Organizational Psychology, and Fast Company and find information on 360-degree feedback. How does this system work?
   

Congratulations, you've come to the end of this episode!


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