The holiday rush has passed, and the CanGo team is breathing a sigh of relief. In the Case Video, the team celebrates a successful retail season, but it's not all play for Andrew. After all, a marketing director's work is never done. Notice that he and Warren begin discussing the special service-management issues that will come with the launch of online gaming. How will this new service differ from those CanGo already provides? How should the team plan ahead for these issues?
The holiday rush has passed, and the CanGo team is breathing a sigh of relief. In the Case Video, the team celebrates a successful retail season, but it's not all play for Andrew. After all, a marketing director's work is never done. Notice that he and Warren begin discussing the special service-management issues that will come with the launch of online gaming. How will this new service differ from those CanGo already provides? How should the team plan ahead for these issues?
