episode 09 exercise 03

Part 3

At CanGo the workloads are likely to vary among the different days of the week. Debbie has determined the historical pattern for demand and has described the data in a Demand Memo to Warren.

1.	Using the information in the memo, determine how many workers are needed each day (assuming that each worker works 8 hours a day).


2.	After reviewing Debbie's information, Warren notes that there are problems in simply translating orders into workers. For example, as Debbie mentions in the video, CanGo now operates with a skeleton crew on the weekends because the courier trucks don't operate then. Take a look at Warren's Memo. Make the necessary adjustments in the workload requirements in the memo and then recalculate the number of workers needed each day.


3.	In the video, Warren also mentions a heuristic for scheduling workers to make sure that they have off two days a week. Read the Heuristic Memo that Warren describes in a memo to Debbie. Debbie has prepared a table of the first shift employees along with the worker requirements for each day using the original daily requirements. Use the heuristic to schedule workdays and days off for this shift. There is a problem with this Scheduling Heuristic. Can you figure out what it is?

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