OneKey OneKey for Instructors: Help and Support Resources

If you have questions or problems with your OneKey course and cannot find the answers in our other help resources, Prentice Hall supports you with a variety of other support options. Take a look below.

Your Prentice Hall Sales Representative

Your Prentice Hall Sales Representative may be able to provide you with answers to your OneKey questions. If you're not sure who your sales rep is or how to contact him or her, click here to use our rep locator service.

Pearson Product Support Team

Pearson Education's Product Support team is available to help you troubleshoot any technical problems. To contact Product Support:

CourseCompass Support Resources

If your OneKey course is being delivered using Course Compass, and you have questions about Course Compass, go to the CourseCompass homepage for assistance. You may find useful information behind the "Getting Started" tab.

Blackboard Support Resources

For help using Blackboard, first go to the Blackboard website. If you can't find your question answered at this site, click here to contact Prentice Hall technical support.

WebCT Support Resources

For help using WebCT, first go to the Webct website. If you can't find your question answered at this site, click here to contact Prentice Hall technical support.